In today's multi-channel world, customers connect with businesses through websites, apps, social media, stores, and contact centers. Voxtron CX Engage helps organizations manage these interactions by providing user-friendly interfaces for all devices and communication methods. Customers can receive updates and alerts on phones, tablets, PCs, and even smart devices. Beyond basic information, CX Engage allows the sharing of unstructured knowledge like comments, pictures, and training videos. User-generated content and sensor data are also stored for seamless access across devices. Additionally, CX Engage empowers businesses to personalize email and push notifications, as well as customize email templates, forms, and PDFs for a more engaging user experience.